For full Tender Dossier, please go to https://plan-international.org/calls-tender/
- Background Information on Plan International
- Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.
We believe in the power and potential of every child, but know this is often suppressed by poverty, violence, exclusion, and discrimination. And it is girls who are most affected.
Working together with children, young people, supporters, and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face.
We support children’s rights from birth until they reach adulthood, and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and
policy at local, national, and global levels using our reach, experience and knowledge.
For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.
In our commitment to addressing global emergencies, Cash and Voucher Assistance (CVA) has emerged as a preferred modality whenever feasible. To ensure rapid deployment of aid, we maintain pre-crisis agreements with financial service providers (FSPs)[1], aggregators[2] enabling swift and efficient responses during crises.
We won’t stop until we are all equal.
Read more about Plan International’s Global Strategy: Girls Standing Strong at https://plan-international.org/strategy .
Plan International is inviting interested parties to submit bids for the provision of Financial Services to facilitate the distribution of Cash and Voucher Assistance (CVA) across its global offices. The successful Bidder(s) will be expected to enter into a three-year Long-Term
Agreement (LTA) on a non-exclusive basis with Plan International.
Plan International reserves the right not to award a contract due to this Invitation to Tender or to award contracts to multiple successful Bidders.
ITT Overview and Instructions
2.1.1 Plan Approach
Over the years, we have enabled significant innovations in CVA mechanisms to overcome challenges such as access to hard to access locations, limited network coverage, and operational constraints in fragile environments. Digital transfer solutions, for instance, have facilitated seamless assistance delivery while prioritizing the safety of both participants and implementing teams.
In recent cross-border emergencies, our efforts have highlighted the importance of engaging service providers capable of operating across multiple countries. Such providers enable us to support refugees on the move, minimize duplication of assistance, and allow programme participants to utilize cash across neighbouring countries.
2.1.2 Purpose
The purpose of this Tender is to establish framework agreements with multiple global/regional financial service providers to enable a rapid and cost-efficient response during emergencies. The framework agreements will serve as a foundational document, outlining key details such as scope of services, coverage areas, fee structures, participant enrolment processes, disbursement methods, data management and protection, data interoperability with 3rd party, real-time monitoring and reporting mechanisms.
The framework agreements will provide Plan International Country Offices with critical information, enabling them to design response plans and develop project proposals more accurately and efficiently. By streamlining these processes, the framework agreements will enhance Plan International’s humanitarian CVA programs through scalable and compliant cash and voucher transfer mechanisms, enhancing our ability to deliver timely and effective assistance to those in need during crises.
The selected financial service providers will support Plan International’s humanitarian CVA programs through scalable and compliant cash and voucher transfer mechanisms.
These instructions are designed to ensure that all Bidders are given equal and fair consideration. It is the Bidder’s responsibility to ensure their offer is complete and that they provide all the necessary information asked for in the format specified, or risk their offer being rejected. Further details can be found in section 9.1 of this ITT document, ‘Submission Checklist.’
Women-owned businesses and companies actively engaged or advancing gender equality and women empowerment in the workplace are especially encouraged to apply.
Documents comprising this tender pack are as follows:
- ITT FY25 – 0205 Global Financial Service Providers
- ANNEX B – Pricing Schedule
- ANNEX C – Technical Questions
- ANNEX D – Supplier Questionnaire
- ANNEX E – Non-Staff Code of Conduct
- ANNEX F – Plans General Terms and Conditions
Tenderers are required to submit their proposal, inclusive of all required annexes, via email to procurement@plan-international.org. Offers must be received by the deadline specified in the section ‘3.3 Key Dates and Timelines.’
The offer and all correspondence and documents related to the tender must be written in English.
Each Tenderer or member of the consortium or sub-contractor may submit only one offer.
Unless stated otherwise, all communications from Bidders in relation to this tender, including Clarification Questions, must be directed to procurement@plan-international.org and must include the ITT reference number: ITT FY25 – 0205 Global Financial Service Providers.