Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

 

We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face.

 

We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and

policy at local, national and global levels using our reach, experience

and knowledge.

 

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.

 

We won’t stop until we are all equal.

Summary of the Requirement

Plan International is inviting interested parties to submit a proposal as part of a competitive process for the provision of one or both Lots:

  • LOT 1 Translation Services
  • LOT 2 Interpreting Services

We are interested in receiving proposals which include all, or part of the following requirements.  We strongly advise Bidders to include breakdown options for different elements below, should Plan International decide to proceed with only some of these requirements.

Bids will be assessed by a procurement panel against set criteria, including bid eligibility, technical capability and the overall value for money proposition. Bids should include detailed information on the following technical requirements for each category.

Successful Bidder(s) will be expected to enter into a Long-Term Agreement on a non-exclusive basis with our organisation for a period of 3 years. Plan International reserves the right not to award a contract as a result of this Invitation to Tender, or to award to multiple successful Bidders.

Lot 1: Translation services
The following scope is a comprehensive overview of our requirements, but Bidders are welcome to submit partial bids for one or more of the following components:

  • Website translation
  • Corporate translation
  • Legal translation
  • Technical translation
  • Humanitarian translation
  • Video translation
  • Video subtitling
  • Audio visual communications
  • Financial and Economic translation
  • Languages that are to be contracted for are English, French, Spanish, Portuguese and Arabic, with a provision for ad hoc requirements for other, multiple languages
  • Proofreading service, to be used both in conjunction with the translation service and without as a standalone service
  • Dedicated translators for Plan International’s requirements for the duration of the agreement
  • Access to integrated software for Plan International staff to assist with service provision (uploading texts/banking common words and/or phrases/logging requests and managing progress etc.)
  • Expertise in humanitarian/NGO-sector terminology including gender terms is desirable but not essential
  • Willingness to translate directly into various formats at Plan International’s request e.g. Word Document, Excel, PowerPoint, internal online platforms with Plan access
  • Ability to format translated texts using desktop publishing software such as InDesign to match source copy
  • Dedicated Account Management to include:
  • Supplier-side monthly data reports
  • Regular meetings with Plan International’s contract manager
  • Agreement of and monitoring of SLAs

Lot 2: Interpreting services
The provider will be expected to provide the following services:

  • Interpretation from and into English, French, Spanish, Portuguese and Arabic as part of the agreement and on an ad hoc basis for other, multiple languages as and when the need arises, ensuring the interpreting is directly from one language to another
  • Ability to interpret across multiple media, including by telephone, MS Teams, Zoom, face-to-face, electronic communications (non-exhaustive list)
  • Transcribing services across multiple online media
  • Access to integrated software for Plan International staff to assist with service provision (e.g. booking system)
  • Dedicated Account Management to include:
  • Supplier-side monthly data reports
  • Regular meetings with Plan International’s contract manager
  • Agreement of and monitoring of SLAs
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